set up a lot of online shop threshold, so that consumers online shopping 7 days no reason to return, just looks beautiful". /CFP
The provisions of the new "law" since the implementation of the
in March 15th last year, online shopping 7 days no reason to return, but the prerequisite for the return of the goods should be in good condition, as many consumers return obstacles. Some sellers to packaging has been opened, the bag is not full and other grounds, refused to implement the provisions of the public electricity supplier return rules are unopened, unused and so on, attract buyers Tucao: do not unpack how to know the goods
how ah? "
recently, the provisions of the State Administration for Industry and commerce, in March 15th this year, the electricity supplier shall examine the goods intact consumers opened and refused to return, offenders may be fined 500 thousand yuan. How to define "intact", opened to what extent can return? Although the new regulations will be implemented, but has not issued the relevant rules.
of goods has been opened "can also return
in March 15th this year, against the interests of consumers "behavior punishment measures" (hereinafter referred to as the "measures") will be implemented, which is clear: the operators sell commodities on the Internet, television, telephone, mail order, in accordance with the law shall bear no reason to return the obligation, shall not intentionally delay or unreasonably refuse to.
is suitable for no reason to return the product, after receiving the consumer demands the return date not for return procedures; not recognized by consumers, to the provisions of the goods does not apply no reason to return refused to return; to consumers has been opened, the impact of commodity inspection intact refused to return; the date of receipt of returned goods without justifiable reasons not the return of the price consumers pay for goods. The operator the situation with more than fifteen days, as deliberately procrastinate or refuse, offenders may be fined 500 thousand yuan.
in March 15th last year since the implementation of the "consumer protection law" article twenty-fifth is quite striking: operators sell commodities on the Internet, television, telephone, mail order, consumers have the right to return within seven days from the date of receipt of goods, and without justification. Unless the consumer made, fresh perishable, online download or unpacking of consumer audio and video products, computer software and other digital products and the delivery of newspapers, periodicals four items, the other according to the commodity nature and recognized by consumers should not return the purchase of goods, does not apply no reason to return. However, in the application of unreasonable return of goods, there is a consumer goods should be returned in good condition.
intact and opened spear of contradiction has been opened? Not as a reason to refuse to return "means all goods can be returned after unpacking?" has been opened "refers to the demolition to what extent? Yesterday, the reporter learned that, despite the imminent implementation of the" measures ", but has not issued the relevant rules.
a lot of electricity supplier requirements for packaging lossless
reporter several well-known electricity supplier