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USC Security Roundup

By on September 17, 2020

first_imgThe following incidents were reported in the USC Department of Public Safety incident report summary between Wednesday, Sept. 9, and Thursday, Sept. 10.Crimes against propertyat 7:10 a.m. on Sept. 9, it was reported that a bicycle was stolen on 1986 Norwood St.at 11:30 a.m. on Sept. 9, it was reported that a wallet was stolen at Parkside Apartments.at 1:04 p.m. on Sept. 9, it was reported that a bicycle was stolen at Webb Tower.at 2:22 p.m. on Sept. 9, it was reported that a USC parking permit went missing.at 2:27 p.m. on Sept. 9, it was reported that a bicycle was stolen at the Exposition Boulevard parking structure.at 3:16 p.m. on Sept. 9, it was reported that a bicycle was stolen at the Physical Education Building.at 3:37 p.m. on Sept. 9, it was reported that a bicycle was stolen at Webb Tower.at 4:32 p.m. on Sept. 9, it was reported that a bicycle was stolen at Trojan Residence Hall.at 6:19 p.m. on Sept. 9, it was reported that a bicycle was stolen at Verna and Peter Dauterive Hall.at 7:10 p.m. on Sept. 9, it was reported that a cellular phone was stolen at the General William Lyon University Center.at 11:41 p.m. on Sept. 9, it was reported that there was damage to the front passenger side wheel of a USC vehicle.at 1:03 a.m. on Sept. 10, a student poured hot sauce into another student’s vehicle at 28th Street and Severance Street.Miscellaneous incidentsat 10:40 a.m. on Sept. 9, a staff member reported that a parent, after an alleged altercation with his son’s roommate, is requesting a room reassignment for his son at Alpha Epsilon Pi.at 10:47 a.m. on Sept. 9, a female, non-USC student was examined after injuring her knee and hand during a fall at the Kenneth Norris Jr. Cancer Hospital Research Institute.at 2:05 p.m. on Sept. 9, it was reported that a couch, which was discarded outside the College Academic Services Building, caught fire.at 12:16 a.m. on Sept. 10, two fraternities were cited after an altercation between members of two houses at Phi Gamma Delta.at 4:53 a.m. on Sept. 10, a staff member was trapped in an elevator and needed to be freed by the LAPD at the Ronald Tutor Campus Center.last_img read more

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Foyt doing his part to bring fans back to Indianapolis 500

By on September 8, 2020

first_img First Published: 20th August, 2020 08:28 IST Written By A.J. Foyt climbs into his golf cart and speeds from his motorhome to the same garage stall he has called home every May for decades.Only now, it is August and Indianapolis Motor Speedway looks virtually unrecognizable to one of the sport’s greatest drivers.The number of yellow-shirted safety patrol team members who normally clear paths for Foyt’s short trip has been trimmed to a handful. The throngs of fans clogging the entrance to Gasoline Alley for an autograph, a photo or a mere glance of Indy’s first four-time winner are missing. The seemingly indestructible 85-year-old tough guy is reluctantly wearing a mask.Sure, it’s the Indianapolis 500 but someone who reveres this race as much as Foyt knows it’s not the same amid the pandemic.“Well, I miss all my fans,” Foyt told The Associated Press. “It’s kind of lonely out here by yourself. I never thought I’d see something like this but the whole world has changed so much you don’t know what you’re going to see or what to believe any more. It’s spooky in a way.”Foyt doesn’t often speak in wistful tones.The missing fans and easy traffic around the historic 2.5-mile oval have Foyt and racing fans longing for the good old days, when people packed the track.Then again, Foyt didn’t become a fan favorite by being soft. He did it with an feisty driving style, an insatiable desire to win and a Houdini-like ability to escape death.The list sounds like an implausible Hollywood script cast, starting with the January 1950 boating accident Foyt survived by clinging to a buoy for nearly eight hours. a friend on the boat drowned.On the track, the scares mounted through the years.— In January 1965, Foyt’s brakes failed, sending him over an embankment in Riverside, California. After he was pronounced dead, Parnelli Jones, the 1963 Indy winner, pulled Foyt out of his crashed car, cleared the dirt out of his mouth and saved his life.— In June 1966, fearful his burning car would explode in Milwaukee, Foyt climbed out by putting his golf glove-covered hands directly into the fire. He suffered second- and third-degree burns on his hands, feet and face.— In 1969 at Du Quoin, Illinois, Foyt was attacked by a lion on the infield. Bruised and scratched, Foyt simply changed driver’s suits and raced later that day.— In May 1972, also at Du Quoin, Foyt’s car caught fire during a pit stop and when Foyt jumped out, the car ran over him.— In September 1990, a broken brake pedal at Road America’s first turn sent him careering over a gravel catch pit, down a hill and into a dirt embankment where he barely avoided hitting a large rock. It took rescue workers 30 minutes to free Foyt, and he needed surgery to save his left leg.The harrowing ordeals continued into retirement.Foyt survived two different rounds with Africanized killer bees at his Texas ranch , three heart surgeries, three staph infections and another near-drowning when his bulldozer overturned near a pond. His right knee has been replaced twice and the left knee once. He’s had back surgery twice and a hip replacement.The most serious issue came in November 2014 when Foyt developed complications from triple bypass surgery. At one point, the outlook was so bleak, Foyt’s longtime wife, Lucy, told the doctors she would respect her husband’s wishes to not use extraordinary measures to keep him alive.When he woke up, Foyt insisted he was in his adopted hometown of Indianapolis.It was enough to entice a local Indianapolis reporter to print sweatshirts two years ago that read: Foyt 83, Grim Reaper 0.“You don’t know what’s going to kill you,” Foyt said. “When the man upstairs calls you, you’re gone. It doesn’t matter how rich you are or how famous you are, you’re gone. That’s how I’ve always lived my life.”Foyt has hesitantly taken some precautions. He’s encased all of the tractors on his ranch with cages to keep out the bees and he’s skipping the Kentucky Derby to avoid the large gathering. And though he’s no fan of masks, he’s here for Sunday’s race, doing his part to help the 500 and his beloved speedway return to its old ways as soon as possible.“I hate to miss it, don’t get me wrong,” he said of the Derby. “But everything’s changing so much every day in this world, you don’t know what it’s going to be like. If you’re going to live in this world, you’ve got to change with it. You might not like it, but you’ve got to change with it.”Image credits: AP FOLLOW US Last Updated: 20th August, 2020 08:28 IST Foyt Doing His Part To Bring Fans Back To Indianapolis 500 A.J. Foyt climbs into his golf cart and speeds from his motorhome to the same garage stall he has called home every May for decades WATCH US LIVEcenter_img COMMENT SUBSCRIBE TO US LIVE TV Associated Press Television News last_img read more

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Graduation ceremonies this weekend at high schools in Clear Lake, Rockford, Belmond

By on August 13, 2020

first_imgCLEAR LAKE — Graduation ceremonies will take place  this weekend in Clear Lake, Rockford and Belmond. In Clear Lake, Superintendent Doug Gee says graduation will take place at 2 o’clock Sunday afternoon at the high school gymnasium.   “We’re doing social distancing, but still pulling that off. A lot of school districts kind of gave up on it, and they said they were going to do virtual and just do what we can, but we never gave up on it. A huge credit to high school principal Chris Murphy and his staff and the parents along the way.” Gee says he was also happy that they were able to have prom at the Surf Ballroom last weekend.  “We were able to pull off prom last weekend. Thanks to the Surf, thanks to a persistent group of parents, and also Mr. Murphy putting that together. Again, one of the few schools that were able to pull that off for our kids so we could still have that special experience for our kids that they deserved.” The Rudd-Rockford-Marble Rock school district will hold graduation this afternoon at 4 o’clock at the Rockford Senior High School gymnasium. Principal Nick Johnson says, “We’ve done everything we can to have the traditional ceremony,” Johnson says. “We postponed until June 19th. We kind of have a plan together on what we’re going to do.” Looking at other upcoming graduation dates:= Belmond-Klemme, 2:00 PM this Saturday= Lake Mills, 2:00 PM on Sunday June 28th= Northwood-Kensett, 1:30 on Sunday June 28thlast_img read more

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Mary Kom reveals what her biggest training obstacle is during lockdown

By on August 5, 2020

first_imgImage Courtesy: Reuters/PTIAdvertisement 7doy8NBA Finals | Brooklyn Vsbn3p8qWingsuit rodeo📽Sindre E0y5( IG: @_aubreyfisher @imraino ) 7hf2eWould you ever consider trying this?😱liukCan your students do this? 🌚t1Roller skating! Powered by Firework The past few months under the lock down in the novel Coronavirus pandemic has been a very unusual phase in the lives of athletes. Self isolated in their homes, away from their natural habitat was a new experience for many, and a number of sportspersons resorted to self training and exercising to keep their form up even during the lock down. The story is same even for the country’s boxing icon MC Mary Kom. However, the atmosphere away from the training facilities brings forth new obstacles, and for the her, it was the absence of a sparring partner.Advertisement Image Courtesy: Reuters/PTIFor boxers, drills with a sparring partner is a vital part of their training regime. Unfortunately for Mary, neither her footballer husband Karung Onkholer Kom, nor their three little boys are fit enough for the role.While regular exercises and workout sessions have been a part of the Olympic bronze medallist’s life for the past months, not having a boxing partner was the biggest obstacle Mary felt, as she spoke to Time of India.Advertisement Every boxer would definitely say yes,” Mary acknowledged the lack of a sparring partner for training. “Sparring is an integral part of boxing, where we apply our learning, thoughts and counter. It’s definitely been a problem.”“This time of pandemic is challenging for all of us in different ways. It has been the same for me and my family. We have to embrace this time, which was never expected and deal with it,” the 37 year old answered when asked about how difficult the lock down period was.Advertisement Although Mary added that the postponement of the Tokyo Olympic to next year has disrupted her plans, but the extra time she would be getting to prepare in the future has been beneficial.“I can’t call it better, but am accepting the fact that it does give me much more time to be well prepared to take on the best in the world,” Mary went on, “Now let’s hope things become normal soon and we can all start preparing.”In addition to that, the lock down has not been all dull for the pugilist, as she opened up about the quality time Mary has been spending with her family.She continued, “My children got to eat more than they normally do on other days as I love preparing various recipes and snacks. I play, dance, and sing with my children,”“I am also training daily at home, doing my regular fitness exercises.” Mary added.If you like reading about MMA, make sure you check out MMAIndia.com Also follow India’s biggest arm wrestling tournament at ProPanja.comAlso read-Popular WWE personnel announces Covid-19 infectionSunil Gavaskar compares Virat Kohli’s batting to this all time great! Advertisementlast_img read more

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SANTA ANITA JUVENILE QUOTES

By on August 2, 2020

first_imgNOTES: Owner/breeder J. Paul Reddam is from Orange, CA. TRAINER QUOTES DOUG O’NEILL, FOUND MONEY, WINNER, AND MRAZEK, SECOND: “Going into the race we thought Found Money might be pushing the pace and Mrazek would be sitting in the garden spot and maybe make a move, but lo and behold, here we are one-two down the backside. That’s the old, ‘You got to call an audible’ there. But both horses ran great. We’re proud of (sire) Square Eddie and Team Reddam.“We’ve got all kinds of options for future races. I think it’s exciting. I think they’ll stretch out, I think they’ll turf. The sky’s the limit . . . We just have to keep them sound and there are a lot of fun things ahead.” JOCKEY QUOTESCOREY NAKATANI, FOUND MONEY, WINNER: “It’s always a great opportunity to ride for Doug and Paul; we go back a ways. What a tremendous horse.“We felt my horse, Found Money, was quicker than his stablemate Mrazek and we got away great and there wasn’t too much heat on the inside so he was able to be comfortable. It’s a tribute to Doug and his team because this horse is like an old pro; he made my job pretty easy.”center_img PAUL REDDAM, FOUND MONEY, WINNER: “This absolutely makes me feel proud. This is a little crazy. I’m telling you, Ed Freeman did a great job preparing these two year olds and that’s a big part of it. Plus, we did believe in the stallion, Square Eddie. His first crop was really good, then there were a bunch of things going on behind the scenes and they didn’t have as many foals the next year, but he’s on fire right now and there are more coming that we’re excited about.“We have 35 mares and all are here in California. Most were bred to ‘Eddie’ but a couple were bred to another one of our stallions.” -30-last_img read more

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PICK SIX CARRYOVER OF $56,040 INTO SATURDAY AT SANTA ANITA AS 2014 HORSE OF THE YEAR CALIFORNIA CHROME HEADLINES NINE-RACE CARD

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first_imgARCADIA, Calif. (Jan. 8, 2016)–With 2014 Horse of the Year California Chrome headlining a nine-race program, there is also a Pick Six carryover of $56,040 into Saturday at Santa Anita. The total Pick Six pool, which will begin with Saturday’s fourth race, should approach $500,000 according to track officials.A winner of four Grade I stakes in 2014, including the Santa Anita and Kentucky Derbies, California Chrome is the 4-5 morning line favorite among a field of eight older horses in tomorrow’s Grade II, $200,000 San Pasqual Stakes, which will be contested at 1 1/16 miles.Carded as Saturday’s eighth race, the San Pasqual will be complemented by the Grade III, one mile Sham Stakes, which attracted a field of nine sophomores and will be run as the sixth race.First post time on Saturday is at 12:30 p.m. Admission gates open at 10:30 a.m.For updated scratches, changes and morning line information, please visit santaanita.com. SATURDAY’S TOTAL PICK SIX POOL SHOULD APPROACH $500,000last_img read more

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INTO THE MYSTIC, TIZ A KISS, PRIZE EXHIBIT & DO THE DANCE ALL PROMINENT IN WIDE OPEN GRADE III MEGAHERTZ STAKES AT ONE MILE ON TURF MONDAY AT SANTA ANITA

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first_imgDo The Dance–Tyler Baze–120Prize Exhibit–Mike Smith–118Poster Girl–A.O. Solis–118Jeremy’s Legacy–Mario Gutierrez–118Kenriya–Julien Auge–118Tiz A Kiss–Kent Desormeaux–118Into The Mystic–Flavien Prat–118 PRIZE EXHIBIT: A back to back graded stakes winner at age three, 5-year-old Prize Exhibit has been keeping good company but is winless in her last 10 starts. Squeezed at the break in the Grade I Matriarch, she ran well to be beaten five lengths by Miss Temple City while finishing eighth. A three-time graded winner, English-bred Prize Exhibit is trained by Jim Cassidy and has three wins from 12 tries at a mile on turf. Owned by D P Racing, she is 30-6-3-2 overall and is the leading money earner in the field with $577,045. ARCADIA, Calif. (Jan. 13, 2017)–Irish-bred Into The Mystic, an impressive one mile turf winner in her U.S. debut for trainer Richard Mandella three starts back, will seek her first graded stakes victory as she, along with Tiz a Kiss, Prize Exhibit and Do The Dance, all figure prominently in Monday’s Grade III Megahertz Stakes, to be contested at one mile over the Santa Anita turf. DO THE DANCE: A restricted stakes winner at 1 1/16 miles on turf at Del Mar Nov. 11, this 4-year-old daughter of Discreet Cat seeks her third win in a row in what will be her third graded stakes assignment. A gate to wire winner on Nov. 11, Do the Dance rallied from off the pace to take a one mile turf allowance here on Oct. 21. With regular rider Tyler Baze back aboard, the Gary Sherlock trainee can go to the front or stalk, depending upon the way the race sets up. Owned by Tom Mansor, Purple Shamrock Racing or Sherlock, she is 12-3-1-1 at a mile on turf and has four wins from 19 overall starts. TIZ A KISS: Although she had laid close to the pace in four previous starts, the Richard Baltas-trained Tiz a Kiss lagged far back early and ended up seventh, beaten four lengths by highly regarded Miss Temple City in the Grade I Matriarch Stakes going one mile on turf at Del Mar Dec. 4. A sharp second two starts back here in the Grade II Goldikova Stakes at a mile on turf Nov. 6, this hard knocking 7-year-old California-bred mare by Cee’s Tizzy rates a big look with Kent Desormeaux back aboard. Owned by Cicero Farms, LLC, she is 23-4-7-1 overall and seeks her first graded stakes win.center_img THE GRADE III MEGAHERTZ STAKES WITH JOCKEYS & WEIGHTS IN POST POSITION ORDERRace 7 of 10                                                                                        Approximate post time 3 p.m. PST There is a special early first post time on Monday, Martin Luther King, Jr. Day at Santa Anita of 12 noon. Admission gates will open at 10 a.m. For scratches, surface condition updates, late changes and complete morning line information, please visit santaanita.com. INTO THE MYSTIC: Originally entered to run a mile and one half on turf Sunday, this 5-year-old mare has a win and a second at a flat mile on turf and appears to be primed for a top effort in her fourth stateside start. Most recently fourth, beaten 2 ¼ lengths, in the Grade III Red Carpet Handicap at Del Mar Nov. 24, she’ll be cutting back in distance from 1 3/8 miles on grass and will be ridden for the fourth consecutive time by Flavien Prat. Owned by Rick Porter’s Fox Hill Farms, Inc., the daughter of Galileo has four wins from 10 overall starts–all of them on turf. Devoid of early foot, she would be flattered by a fast early pace on Monday.last_img read more

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Garda chief urged step up efforts to tackle increasing incidences of border crime

By on December 21, 2019

first_imgA Donegal TD has today (Friday) written to Garda Commissioner Drew Harris to ask what measures are being taken to ensure the force is adequately resourced to deal with a worrying increase in incidences of crime along the border region.Pearse Doherty’s actions come following mounting reports from business people operating businesses in several border towns across Donegal of a spike in criminality and anti-social behaviour over recent months.In a letter to Commissioner Harris, Deputy Doherty is urging the head of the force to outline the steps being taken to address the current situation. Teachta Doherty said: “I have today (Friday) written to the Garda Commissioner asking him to provide details of the various steps and actions which An Garda Síochána are taking in order to address what has been a surge in criminality in a number of small towns across Donegal dotted along the border over recent weeks and months.“In fact business owners who operate companies on or close to the border have been contacting me over recent weeks to express their concerns over an apparent increase in incidences of crime, not least of which the issue of anti-social behaviour.“For example one such proprietor has been in touch with me recently and spoke of his concern for the welfare and safety of his employees following a number of very serious verbal and physical assaults having been perpetrated against his staff on an almost daily basis now.“Business owners are also claiming that the response they’ve received by An Garda Síochána to such incidences when reported has been far from satisfactory, and it’s claimed that this is due to there being insufficient Garda personnel stationed on the ground. “Worryingly, those living, working and operating businesses along the border now fear that a failure to remedy this alarming situation will inevitably lead to the criminality of a far more serious nature, including loss of life.“Given the substance of these reports I’ve been receiving I have now written to Commissioner Drew Harris to call on him to ensure that all the necessary resources, including the appropriate Garda numbers, are and will be made available to border communities going forward to ensure that both law and order is upheld and that the public is protected.“Clearly, the safety of the public is paramount and so I intend to stand up for all communities across Donegal where local residents and business people feel threatened by the reckless actions of a small number of individuals who feel that they are above the law.”Garda chief urged step up efforts to tackle increasing incidences of border crime was last modified: November 8th, 2019 by Shaun KeenanShare this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on Pocket (Opens in new window)Click to share on Telegram (Opens in new window)Click to share on WhatsApp (Opens in new window)Click to share on Skype (Opens in new window)Click to print (Opens in new window)last_img read more

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India aim to keep all-win record intact at Vizag

By on November 28, 2019

first_imgAustralia captain Michael Clarke will be under pressure to perform in the second ODI against India.Back in their happy-hunting ground, an upbeat India will look to take the lead against a wounded and depleted Australia in the second ODI in Visakhapatnam on Tuesday after the series-opener was washed out in Kochi.The three-ODI series has now been reduced to a two-match affair after the first match in Kochi two days ago was abandoned before a ball could be bowled because of heavy rains.Back-to-back losses in the recently-concluded two-Test series have dented the world champion Australia’s pride and they would be looking to get back at the hosts at the Dr Y S Rajasekhara Reddy ADA-VDCA Cricket Stadium.Known for their fighting spirit, Australia have won every one-day series in India since 1998 and the pressure will clearly be on Michael Clarke who had a barren Test series that added fuel to criticism against him.Clarke will lead a side light on experience after regular skipper Ricky Ponting, all-rounder Shane Watson and pacer Mitchell Johnson were rested from the series, while the fast bowling stocks were further thinned by injuries to Shaun Tait, Ryan Harris and Peter Siddle among others.For Mahendra Singh Dhoni’s men, it is all about carrying on the momentum on a ground where India have won all the two matches they have played.It was at the same venue that Dhoni had announced his arrival on the big stage with a 123-ball 148 against Pakistan in what was his fifth ODI on April 5, 2005.advertisementPlaying hard and true, unlike typical Indian wickets, the Vizag strip saw a total of 654 runs scored with India winning comfortably.India followed it with a win over Sri Lanka in the second ODI that the stadium hosted on February 17, 2007.Dhoni did not get a chance to bat then as Yuvraj Singh guided the team home and the Team India skipper would look for another big knock when the match is played here for the first time under lights.Bright and sunny weather here means that the cricket starved crowd of the coastal city in Andhra Pradesh will witness an international match after about four years.Star players including Sachin Tendulkar and Ponting being rested, the series is seen as a battle of upcoming prospects in the two cricketing powerhouses ahead of the ICC World Cup early next year.Dhoni will lead a new-look Indian side in absence of Sachin Tendulkar, Virender Sehwag and Gautam Gambhir, while the bowling department will see the absence of speedster Zaheer Khan and spinners Harbhajan Singh and Pragyan Ojha.But the team is bolstered by the return of an off-colour but determined Yuvraj Singh, who was dropped for the Asia Cup.The stylish Punjab batsman, not in best of form, will look to find the rhythm at the same venue where he had scored an unbeaten 95 in India’s win over Sri Lanka.With one more series — against New Zealand — coming up, this will perhaps be his last chance to pass the litmus test before the quadrennial extravaganza next year.In the absence of regular openers, the in-form Murali Vijay will start the proceedings with Shikhar Dhawan looking to don Team India colours as well.The line-up may also mark the debut of explosive rookie batsman Saurabh Tiwary who played for Mumbai Indians in the Indian Premier League.”He has got exposure against the best bowlers in the IPL and CL T20. I think it is an ideal opportunity for us to give him a place in the final XI and let him play the kind of cricket he plays,” Dhoni had said.The side also has the tried and tested trio of Virat Kohli, Rohit Sharma and all-rounder Ravindra Jadeja, who will again be under scrutiny for the middle order slots.With little assistance from the Vizag strip, Indian seamers of Ashish Nehra, Munaf Patel, Praveen Kumar and rookie Vinay Kumar will be tested.In R Ashwin, India have an in-form off-spinner who had a fantastic run in the Twenty20 version helping Chennai Super Kings win the Champions League. It will be a big test for him ahead of the World Cup.Australia too will have a new-look side, with players like David Warner, John Hastings and Mitchell Starc keen to show an aptitude for Indian conditions.”This is great experience for a lot of the guys who haven’t played international cricket especially in India,” said Clarke.”I think India is one of the greatest places to play international cricket, but it is a challenge, it is hard, and this is where the World Cup is going to be as well.advertisement”There’s a lot of guys who’ve been waiting for an opportunity, been doing well in first-class cricket, but now with Watto, Punter and Mitch resting and the other bowlers being injured, it has given the guys an opportunity.”Our preparation is for the World Cup, the selectors pick certain guys to see how they go in these conditions to work out who is going to be in that squad.Warner will be the danger man for India especially on the flat track of Vizag while the Aussie middle-order will be manned by Clarke who will be keen to score runs after forgettable outings in the Test series.last_img read more

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TCI Hospital PSAs receive Special Customer Service Training from respected Community Figure

By on September 17, 2019

first_imgFacebook Twitter Google+LinkedInPinterestWhatsAppTurks and Caicos, May 22, 2017 – Providenciales – Patient Service Assistants at TCI Hospital are receiving special courses from a leading local trainer in the hospitality sector on the knowledge, skills, and competencies required to strengthen customer service and increase patient satisfaction.   The first session was held on Saturday, May 6th and additional sessions are underway. Popular hospitality sector figure, Blythe Clare was ideally selected due to her expansive track record in the fields of education and customer service training with public and private organizations.   Healthcare delivery, similar to tourism, is a service-centered industry and patients expect to be treated with compassion and sensitivity during their most vulnerable moments. Customer service in a medical setting has a unique set of challenges.    Some of these challenges were thrashed out during the course.    PSA’s are an essential component to patient satisfaction and these frontline employees are often the first point of engagement for persons in need of healthcare services, and bear the responsibility of shaping first impressions.  Patient satisfaction surveys continuously reveal that attitudes, manners and amenities encountered during patient experiences at medical facilities are equally important as treatment processes.    Therefore, health care management teams at TCI Hospital are reemphasizing that health care, from the patient’s perspective, are as much consumer focused as other service industries and should be delivered with the same regard.   Customer Service Training is also facilitated by the Education Department at TCI Hospital as part of mandatory training for all employees, year-round.  Commenting on the special courses facilitated by Ms. Blythe Clare, Chief of Medical Services, Dr. Denise Braithwaite-Tennant said: “Effective customer service optimizes the patient experience and reduces their anxiety about the unknown.   One of the simplest, least complicated, yet often overlooked aspects of delivering health care is practicing good customer service skills.   How we communicate with our patients from the first point of contact and even after they have left the hospital is an important part of the continuum of care.   Patient satisfaction survey results internationally support the importance of effective customer service in health care on patient engagement and satisfaction.  TCI Hospital – InterHealth Canada (TCI) Ltd is committed to a great patient experience and to this end, we have begun to strategically supplement our existing customer service training program with support from recognized local leaders in training.   It was during the TCI Care workshop where we were attendees, Ms. Blythe Clare offered us her training services and we were delighted for the opportunity for partnership.    We are thankful for Ms. Clare for her comprehensive, energetic, interactive and contextual training that was well received by our Patient Services team.”Press Release: interHealthCanada#psareceivecustomerservicetraining Related Items:#psareceivecustomerservicetraining Facebook Twitter Google+LinkedInPinterestWhatsApplast_img read more

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