England stay alive in Women’s Ashes series by forcing draw in Test

By on November 16, 2019

first_img9 November, North Sydney – match drawn, points shared Cricket 22 October, Brisbane – Australia won by two wickets 26 October, Coffs Harbour – Australia won by 75 runs (DLS method)29 October, Coffs Harbour – England won by 20 runs Read more Quick guide Women’s Ashes points system Was this helpful? Four-day Test match (four points for the win) Fuelled by that pressure, and led skillfully by their skipper Knight with an unbeaten 79 across 220 meditative balls, the visitors executed their plan perfectly by sucking the oxygen out of the contest. She found impeccable support from Georgia Elwiss, who was equally effective with 41 not out from 190 balls.Those balls-faced counts became just as important as the runs they accumulated as England went about batting Australia out of the game – just as Ellyse Perry had done to them 24 hours earlier. They were aided by a compliant pitch, which never looked like breaking up or providing any meaningful assistance to the local bowlers.Knight was approached by her opposing number Rachael Haynes with an hour remaining, electing to shake hands on a draw. The Australian captain acknowledged after play that she knew their chances were shot after a wicketless middle session where they weren’t able to break the resistance of Knight and Elwiss.The highlight of the day was when Tammy Beaumont became the first wicket to fall just inside the first hour when England still trailed by 97. It came from 20-year-old debutant Amanda Wellington, who bowled the opener with a leg break to die for. Sure enough, comparisons to Shane Warne came thick and fast. On the available evidence, they aren’t without merit.The only other wicket to fall was 11 overs later when another debutant, all-rounder Tahlia McGrath, slipped a straight yorker onto Lauren Winfield’s boot when England were 79 in arrears. But any momentum was sapped either side of the tea break as the pink ball became increasingly mangled by the surface.That only 28 runs were added in the third hour, without the scent of a chance, highlighted that Knight and Elwiss were the perfect England batsmen for the job at hand. The latter was brought into the side to bolster the visitors’ batting after the ODIs, a selection that was validated by her patient approach. The Australians were spent, part-timers turned to in hope.When the second new ball became available, openers Megan Schutt and Ellyse Perry were briefly able to get the ball bouncing and swinging, but by the time that interval arrived England were only 19 runs from taking the lead. They did so shortly thereafter, letting out a smile as Knight went on to reach her half-century in 162 deliveries. England women’s cricket team Twenty20 matches (two points for a win) Topics Thank you for your feedback. 17 November, North Sydney19 November, Canberra21 November, Canberra One-day internationals (two points for a win) Women’s cricket Share on Twitter Since you’re here… Australia sport Share on WhatsApp Women’s Ashes Dig in was the instruction and dig in England did. It mattered little that Heather Knight’s side tallied just 166 runs at a glacial run rate of 1.89 on the final day of the Women’s Ashes Test. What they had achieved by losing just two wickets in their second innings was save the game, split the available points and keep their dreams alive of regaining the trophy. After forgoing any chance of victory on a disastrous third day, it was the best they could have hoped for. The degree of difficulty remains high in the shortest form, needing to sweep the three T20s beginning on Friday, but had they capitulated again on Sunday it was all over. news … we have a small favour to ask. More people, like you, are reading and supporting the Guardian’s independent, investigative journalism than ever before. And unlike many news organisations, we made the choice to keep our reporting open for all, regardless of where they live or what they can afford to pay.The Guardian will engage with the most critical issues of our time – from the escalating climate catastrophe to widespread inequality to the influence of big tech on our lives. At a time when factual information is a necessity, we believe that each of us, around the world, deserves access to accurate reporting with integrity at its heart.Our editorial independence means we set our own agenda and voice our own opinions. Guardian journalism is free from commercial and political bias and not influenced by billionaire owners or shareholders. This means we can give a voice to those less heard, explore where others turn away, and rigorously challenge those in power.We hope you will consider supporting us today. We need your support to keep delivering quality journalism that’s open and independent. Every reader contribution, however big or small, is so valuable. Support The Guardian from as little as $1 – and it only takes a minute. Thank you. Australia women’s cricket team Show Share on Pinterest After play, the Australian captain was critical of the wicket but proud of her bowlers for soldiering on. “It was a little bit frustrating,” Haynes said. “I felt a little bit for our bowling group. Later in a Test you expect a little bit of variable bounce at the very least.”She gave generous credit to Knight and Elwiss, but said there was “nothing lost” for her side for failing wrap up the Test. “I certainly don’t sit here and feel empty or lost about where we are at,” she said. “Our team is in a very good position.” That they are, needing to win just one of the three T20s that begin this Friday at North Sydney. Share on Facebook England keep Women’s Ashes series alive with draw in only Test – as it happened Share on LinkedIn Share via Email Hide Support The Guardian Share on Messenger Reuse this contentlast_img read more

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TCI Hospital PSAs receive Special Customer Service Training from respected Community Figure

By on September 17, 2019

first_imgFacebook Twitter Google+LinkedInPinterestWhatsAppTurks and Caicos, May 22, 2017 – Providenciales – Patient Service Assistants at TCI Hospital are receiving special courses from a leading local trainer in the hospitality sector on the knowledge, skills, and competencies required to strengthen customer service and increase patient satisfaction.   The first session was held on Saturday, May 6th and additional sessions are underway. Popular hospitality sector figure, Blythe Clare was ideally selected due to her expansive track record in the fields of education and customer service training with public and private organizations.   Healthcare delivery, similar to tourism, is a service-centered industry and patients expect to be treated with compassion and sensitivity during their most vulnerable moments. Customer service in a medical setting has a unique set of challenges.    Some of these challenges were thrashed out during the course.    PSA’s are an essential component to patient satisfaction and these frontline employees are often the first point of engagement for persons in need of healthcare services, and bear the responsibility of shaping first impressions.  Patient satisfaction surveys continuously reveal that attitudes, manners and amenities encountered during patient experiences at medical facilities are equally important as treatment processes.    Therefore, health care management teams at TCI Hospital are reemphasizing that health care, from the patient’s perspective, are as much consumer focused as other service industries and should be delivered with the same regard.   Customer Service Training is also facilitated by the Education Department at TCI Hospital as part of mandatory training for all employees, year-round.  Commenting on the special courses facilitated by Ms. Blythe Clare, Chief of Medical Services, Dr. Denise Braithwaite-Tennant said: “Effective customer service optimizes the patient experience and reduces their anxiety about the unknown.   One of the simplest, least complicated, yet often overlooked aspects of delivering health care is practicing good customer service skills.   How we communicate with our patients from the first point of contact and even after they have left the hospital is an important part of the continuum of care.   Patient satisfaction survey results internationally support the importance of effective customer service in health care on patient engagement and satisfaction.  TCI Hospital – InterHealth Canada (TCI) Ltd is committed to a great patient experience and to this end, we have begun to strategically supplement our existing customer service training program with support from recognized local leaders in training.   It was during the TCI Care workshop where we were attendees, Ms. Blythe Clare offered us her training services and we were delighted for the opportunity for partnership.    We are thankful for Ms. Clare for her comprehensive, energetic, interactive and contextual training that was well received by our Patient Services team.”Press Release: interHealthCanada#psareceivecustomerservicetraining Related Items:#psareceivecustomerservicetraining Facebook Twitter Google+LinkedInPinterestWhatsApplast_img read more

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